Orders and Shipping

We deliver to all EU countries as well as Norway and Switzerland. In addition, we ship our handles also to the United States and Canada.

Doors and sides (kitchens, wardrobes, sideboards and storage units): 5–7 weeks.

As all our products are made to order, we will, therefore, inform you of the delivery time later when your order is completed and ready to be shipped. 

Taps and sinks: 7 workdays on average

Handles: 1–2 weeks

Worktops: Most of our worktops are in stock and the average time from measurement to installation is from 1–2 weeks. For bespoke materials, the delivery time is 4–8 weeks. 

We will always deliver your shipment to the main entrance of your building or estate – or as near as the delivery truck can get. If you have a larger order, we recommend having someone with you to help with carrying.

Kitchens

The delivery time for our kitchens is approximately 5-7 weeks from the order date. As all our products are made to order, we confirm the exact delivery time when your order is completed and ready to be shipped.

A.S.Helsingö kitchens are built on IKEA METOD cabinet frames. Therefore, you need to plan your kitchen at IKEA and buy the kitchen frames separately from IKEA. From us, you’ll buy all the visible parts for the kitchen.

Read more: How to buy an A.S.Helsingö kitchen

If you already have a METOD or FAKTUM kitchen from IKEA, you can simply keep your old kitchen frame and renew the look of your kitchen with our products.

As our kitchens are built on IKEA's cabinet frames, you need to plan your kitchen at IKEA. We offer a planning and ordering service to support you in all stages of your project. You're also welcome to visit our showrooms in Stockholm or Helsinki to see our products in real interiors and get to know us.

If you have any questions or want to learn about our products - please contact us here

We don’t offer an installation service, but you can use IKEA's local partners or other companies that have experience in installing IKEA kitchens. You can also install your A.S.Helsingö kitchen by yourself, but we strongly recommend hiring a professional to achieve a beautiful result.

Since our measurements follow the measurements of IKEA’s frames, we do not make custom-sized doors.

Since our measurements follow the measurements of IKEA’s frames, we do not make custom-sized doors.

Wardrobes

The delivery time for our wardrobes is approximately 5-7 weeks from the order date. As all our products are made to order, we confirm the exact delivery time when your order is completed and ready to be shipped.

You can easily buy your wardrobe from our online shop. You can customize the design and create a closet that looks and feels like you. 

Can't find what you're looking for in our online shop? Don't worry! You can always get in touch with our planning service, where our product architects help you find a solution tailored for your home. Kindly note that for custom solutions, you need to make an IKEA plan for your wardrobe. 

Read more: IKEA's wardrobe planning services

A.S.Helsingö wardrobes are built on IKEA PAX cabinet frames. Therefore, you need to buy the frame and interior fittings from IKEA. From us, you'll buy all the visible parts for your wardrobe. 

When you buy your wardrobe from our online shop, you'll automatically receive a shopping list of all the needed IKEA parts together with your order confirmation. Kindly note that the list doesn't include the interior fittings.

If you plan a custom solution at IKEA, the IKEA products list is included in your IKEA plan.

Assembling A.S.Helsingö wardrobes is easy when you follow the mounting instructions that come with the product.

Download mounting instructions

Kindly note that our assembly instructions are style specific, not model specific. You'll find the style of your wardrobe from your order confirmation.

Style: Plain 
When you buy a wardrobe in style “Plain”, you can choose a 50 cm or 100 cm wide PAX frame from IKEA. The 100 cm wide frame is listed automatically on the shopping list you receive from us with your order confirmation, but you can select the 50 cm wide frame instead.

Style: Spacer panel
For wardrobes with spacer panels, the frames are always 50 cm wide. 

You can check the style of your wardrobe from your order confirmation.

Sideboards

The delivery time for our sideboards is approximately 5-7 weeks from the order date. Since all our products are made to order, we confirm the exact delivery time when your order is completed and ready to be shipped.

A.S.Helsingö sideboards are built on IKEA’s METOD cabinet frames. Therefore, you need to buy the frame separately from IKEA. From us, you buy all the visible parts for your sideboard. You’ll automatically get a shopping list of the IKEA parts needed for your sideboard together with your order confirmation you receive from us.

You can easily buy a sideboard from our online shop, where you can design a solution that suits your style and needs.

Assembling A.S.Helsingö sideboards is easy when you follow the instructions that come with the product. Please note that sideboards always need to be mounted to the wall for safety reasons.

Watch our mounting video: How to assemble an A.S.Helsingö sideboard

Download mounting instructions


Kindly note that our mounting instructions are style specific, not model specific. You will find the style of your sideboard in your order confirmation.

Unfortunately, we don’t sell sideboards in custom sizes. You’ll find all the sizes available from our online shop.

Sideboards | Instant Collection

The Instant Collection sideboards are delivered to you within approximately seven days from the order date.

Our Instant Collection sideboards are also built on IKEA METOD cabinet frames. Therefore, you need to buy the frame separately from IKEA. From us, you’ll buy all the visible parts for your sideboard. You’ll automatically get a shopping list of all the needed products for your sideboard together with the order confirmation you receive from us.

The main difference is the delivery time and product selection. All A.S.Helsingö sideboards, excluding the Instant Collection, are always made to order. For this reason, the delivery time is typically 5-7 weeks. However, the Instant Collection sideboards are ready to be sent straight from our warehouse and delivered to you within a week approximately. 

Instant Collection offers a selection of Ingarö sideboards in one size (w: 120, h: 80, d: 40 cm) and three timeless shades. You can make the sideboard yours by choosing handcrafted legs and handles. Unfortunately, it isn't possible to get worktops to Instant Collection sideboards because the delivery time for them is longer.

Handles

The delivery time for our handles is approximately seven business days from the order date. However, if you order a kitchen, wardrobe or sideboard, all elements of your fixtures or furniture are delivered simultaneously. In this case, the delivery time is approximately 5-7 weeks from the order date.

The handles always come with mounting instructions. In the instructions, you'll find our recommendation for the placement of the knobs. However, since there aren't any pre-drilled holes in the doors, you can choose the spot freely according to your preference.

Typically, the handles are installed in the direction you open the doors. However, you can also install the doorknobs in the centre of the doors – it's simply a matter of taste and style you wish to achieve. 

Drilling the holes  

If you drill the holes yourself, we recommend placing a piece of wood behind the front to prevent the backside from chipping. 

Installation video

You can see step-by-step instructions on installing handles from our sideboard assembly video. The same technique applies whether you're installing handles to kitchen cabinets, wardrobe fronts or sideboard fronts.

There aren’t pre-drilled holes, so you can install the handles where you think they look best.

We think materials that age naturally are beautiful, which is why we leave our brass and copper handles untreated, and they develop a patina over time. However, if you want to clean your handles, you can polish them with a metal polish, which you can buy at your local hardware store.

There are many great options available if you don’t want handles. You can choose between our push-open mechanism, extra-long doors, and Samsö doors. 

The push-open mechanism is installed inside the doors, giving you a very sleek look. You open and close the doors by gently pressing on them. 

Another good choice is our extra-long doors in the Ingarö model. The doors are meant for upper wall cabinets and are 5 cm longer than the frame from the lower side. The extra length allows them to work as handleless kitchen doors, but they also cover lights and power sockets.

The third option is our elegant Samsö model that has integrated handles. 

IKEA also has push-to-open drawers that work the same way as our push-open mechanism.

Furniture Legs

The delivery time for our furniture legs is approximately seven business days from the order date. However, if you order a kitchen, wardrobe or sideboard, all elements of your fixtures or furniture are delivered simultaneously. In this case, the delivery time is approximately 5-7 weeks from the order date.

Our furniture legs always come with mounting instructions. In the instructions, you'll find our recommendation for the placement of the legs but you can also choose to install them where you think they look best.

Kindly also note that you need to mount the furniture to the wall for safety reasons.

We think materials that age naturally are beautiful, which is why we leave our brass and copper legs untreated, similarly to our handles. For this reason, they develop a patina over time. However, as you don't touch legs as often as handles, the patina doesn't form the same way in the legs as in doorknobs. If you want to clean the legs, you can polish them with a metal polish, which you can buy at your local hardware store.

You can install our furniture legs on other pieces of furniture that aren't from A.S.Helsingö. However, kindly note that you need to mount the furniture to the wall for safety reasons.

Worktops

At the moment, we deliver worktops for kitchens to the Nordic countries (Finland, Sweden, Denmark, and Norway) within certain areas. Kindly note that these limitations don’t apply to worktops for sideboards.

Finland

Within 300 km from Helsinki

Sweden

Within 250 km from Stockholm
Within 230 km from Malmö
Within 100 km from Helsingborg
Within 50 km from Gothenburg

Norway

Within 250 km from Oslo

Denmark

Within 200 km from Copenhagen

The time from measuring to mounting worktops is approximately two weeks for all of our worktops except for Colonial White and Coral Clay. The delivery time for these two is 4–8 weeks. 

We recommend ordering the worktop simultaneously as your A.S.Helsingö kitchen to ensure you receive it on time.

When choosing the material for your worktop, it's essential to consider what kind of space the worktop will be used in and how you want to use it.

A ceramic worktop is the most durable choice. It's perfect for areas that are regularly affected by food spills and splashes.

Quartz is also a resistant material and a good choice for kitchen worktops. It's not affected by acid foods and is relatively scratch-resistant. The only difference between ceramic and quartz worktops is that quartz isn't heat resistant.

Granite is a natural stone. It's durable but porous, which means it needs occasional maintenance. You can't see spills and splashes on our Absolute Black Leather granite worktops. The Colonial White granite worktop has a sealer that protects it.

Marble worktops look incredible and are a stunning choice for your home. However, it's important to remember that marble is the softest stone material. Any oily, acidic, or colourful foods may leave permanent marks on your worktop. If you embrace the patina as a design feature, marble countertops are incredible.

Our partner takes care of the measuring and installation of your worktop. The measuring and mounting are included in the price of the worktop. You’ll get additional information about the practicalities when you place your order.

It’s important to take care of your worktop with the correct cleaning methods. Below you’ll find instructions on how to take care of worktops in the different materials we offer.

Ceramic

We recommend that you clean ceramic worktops daily with mild, ph-neutral dish detergent and warm water. Dilute 1 tsp. detergent in 1 litre of water, and then wipe it with a soft, microfiber cloth. Do not use acidic detergents or bleach.

Ceramic worktops are very scratch and heat resistant, which means that you can even put a hot pan on it. 

Quartz

We recommend that you clean quartz worktops daily with mild, ph-neutral dish detergent and warm water. Dilute 1 tsp. detergent in 1 litre of water, and then wipe it with a soft, microfiber cloth. Do not use acidic detergents or bleach. You can also use a specific detergent meant for quartz on more persistent stains. The surface may scratch if you use abrasive detergents or sponges. 

Quartz can crack if it’s subjected to heat, so always use potholders on quartz worktops. 

Granite

We recommend that you clean granite worktops daily with mild, ph-neutral dish detergent and warm water. Dilute 1 tsp. detergent to 1 litre of water, and then wipe it with a soft, microfiber cloth. Do not use acidic detergents or bleach. You can also use a specific detergent meant for natural stones on more persistent stains. Avoid detergents with acids or bleach. The surface may scratch if you use abrasive detergents or sponges. 

Prevention is the key to maintaining the shine of your granite worktop. Always wipe out any spills and splashes that might dull the surface. We recommend that you use cutting boards and potholders to keep the surface beautiful and shiny longer. You can reseal the Absolute Black Leather granite worktop when needed. The Colonial White granite worktop on the other hand doesn't need to be resealed.

Marble

The key to keeping your marble worktop in good condition is prevention. Always wipe spills and splashes immediately. You can do the daily cleaning with mild, ph-neutral dish detergent and warm water. Dilute 1 tsp. detergent to 1 litre of water, and then wipe it with a soft, microfibre cloth. Never use harsh cleaners such as vinegar or ammonium-based detergents, or any abrasive, scouring products that can scratch the surface. If you have a persistent stain on the worktop, you can use a specific detergent for marble. 

Always use cutting boards and potholders on marble worktops. Kindly note that, even with diligent cleaning, marble might stain, and the colour of your worktop might change over time. The impregnating sealer on marble worktops needs to be renewed at least once a year.

Milieu paint

Milieu paint is a revolutionary interior paint that is exceptionally ecological, making it a safe choice for you and the environment. It's a premium paint that's emission- and preservative-free. In addition, Milieu paint is allergen-free and completely odourless, making it suitable for everyone, even the most sensitive. It has been developed in cooperation with the Allergy, Skin and Asthma Federation and awarded the Allergy Label.

​​Acrylic is the main binder in Milieu paint. Using acrylic as a binder enabled us to create a paint that's both exceptionally ecological and emission-free. It also makes the paint washable and very durable.

VOC stands for Volatile Organic Compounds, which are gases emitted into the air from certain solids and liquids, e.g. paint, as they dry. They can continue to release into the air for months after you have finished painting and are harmful to our health and the environment. High VOC levels are normal for paints, but Milieu is a Zero VOC paint with an exceptionally low VOC value (less than 1g/liter).

Milieu paints are manufactured using an innovative method where, instead of adding preservatives, the paint is preserved by using a precise formula and a natural preservation process. This is also one of the reasons why Milieu's VOC level is exceptionally low.

Milieu paint is produced in Finland.

One 4 litre pot of Milieu paint covers 30–40m² (one coat). You can also use our paint calculator to count how much paint you need for your project. You'll find the paint calculator by clicking any shade on our colour chart.

The Milieu colors are designed by our designers and architects. Hence, they don’t have NCS codes.

Milieu paint is suitable for board, wallpaper, plaster, and concrete surfaces.

Yes you can, as Milieu paint is also suitable for wooden surfaces.

The Milieu shades are designed to match our existing kitchen, wardrobe, and sideboard colours. However, the colours are never an exact match because the gloss level of Milieu paints and paint used for our kitchens and storage units is different. Also, the painting technique and surfaces are different, which affects the finish.

Milieu painting supplies

We have put together a high-quality 9-piece supply set to make painting as easy as possible for you and to ensure that you achieve a beautiful result. 

The Essentials Kit contains all the supplies you need for painting a single wall, a whole room, or a ceiling. It includes a big and small roller, roller frames for them, an extension pole, a paintbrush, painter’s tape, self-adhesive masking paper, and a paint tray. 

We have also put together a smaller 5-piece kit containing everything your friend needs when helping you out. The Support Kit is also perfect for executing the smaller painting projects in your home. It contains a big roller and a frame for it, painter’s tape, a brush, and a paint tray.

Our paint supplies have been developed explicitly for Milieu paints together with painting professionals to achieve the best outcome.

High-quality painting supplies are key to a beautiful result. Poor quality supplies and the wrong kind of supplies can ruin the outcome, even if the paint is high-quality. The longevity of the supplies is also worth considering, as it is with all purchases you make. Correctly maintained, high-quality painting supplies can be used for years, saving both money and effort in future projects, as well as natural resources.

Our painting supplies are designed to last. As long as you wash them properly and take good care of them, you can use them for years.

Milieu | Ordering, delivery & returns

Credit card, Apple Pay & PayPal

Colour swatches, paint cans and supplies are within the EU delivered to the delivery address you give or the closest pick-up point depending on your location.  

Our courier partners for international orders are DHL, FedEx and Budbee (in certain countries). 

We offer free shipping for colour swatches and orders above 200€.  

Delivery costs for paints and supplies are calculated at checkout. 

The estimated delivery time is 2–5 working days from the order date. 

Our products have a 14-day return policy. The returned product must be unused and in its original packaging. The paint tin must be unopened.  

Kindly contact us first by email at info@helsingo.com and briefly tell us why you wish to return your product. We will then send you detailed instructions on how to return the product. Please kindly note that you are liable to pay the shipping costs for the return. We will refund you the purchase price of the product as soon as possible after having received the return.  

If you don’t contact us within 14 days of receiving your order, we reserve the right not to accept returns. Please note that not picking up your order is not the same as a return.

We deliver paint to all EU countries as well as Norway and Switzerland. 

We’ll send a tracking number to the e-mail address you’ve given us once your order has been shipped.